In today’s world with intense competition,
the marketers are finding it difficult to find out quality training within
affordable budget. Selling skills improvement on a regular basis is the key to outshine competitors.
There are plenty of mushrooming ‘trainers’
in the market who claim to provide the best
ROI. But unfortunately many of them fail to grasp the complex business
cycles and core objectives of their client.
So, what are the definite guides for
choosing an ideal training partner?
a) Objectives on Process change: “Selling
is a process. Only when
it’s not a process, it’s a problem”. The quality of the process is highly
dependent on the level of skills. So before choosing a training program, the
marketers need to figure out the ‘changes in process’, they are looking for,
through the particular training. The objective of every Sales Training should be directed towards the smoothening out of
the Sales process rather than
complicating it.
b) Experience of the Trainers is a reliable parameter. Experienced sales trainers, who have
witnessed business of various industries along with effects and counter effects
of different ‘Selling Techniques’
can definitely guide a marketer more efficiently.
c) Flexibility in Approach: The trainers should fit in the requirement
of your organisation in terms of content, time and logistics. Customised Sales Training approaches
should be always given more preference than on conventional old age methods.
d) Pricing: Conventional training methodologies are always costlier
than SAAS/ Online method. Attrition among the ‘learned’ sales force adds woes
to the organisation. Conventional training expenses remain more or less same in
case of training the newly joined replaced sales force. SAAS training
charges are on per user basis. So people are gradually shifting towards
online/SAAS based training for their sales force to reach a vaster geography
simultaneously with reduced cost!
e) Evaluation of effectiveness: ROI
from a Sales Training needs to be transparent. The training module should
ideally integrate with your existing ERP/CRM or Performance Management System.
This enables the decision makers to identify the learning gaps of Sales persons
on individual basis. The impact of Sales
training needs to hike the sales figure. Although it may take gestation lag
of maximum 2- 3 months but Sales Skills Improvement bound to come.
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